Data Protection Policy
Types of Information We Collect
We collect two types of information: personal information and anonymous information.
- Personal information includes details such as your name, company, country, phone number, and email address, which you provide when registering interest or making a purchase. It also encompasses financial information required for transactions.
- Anonymous information does not identify individuals directly and is used to create aggregate information.
How We Collect Your Information
We collect information in various ways:
- When you request or purchase products, services, or information from us
- When you register interest or visit our physical properties
- Through technologies like cookies, web beacons, and application program interfaces when you interact with our website and applications
- From trusted sources to update or supplement the information you provided or we collected automatically
- Still or video images captured by cameras or readers on or around our physical properties.
How We Use and Share Your Information
We use your personal data in accordance with the law and for the following purposes:
- Providing the products, services, and experiences you request
- Communicating with you about your account, transactions, and changes to our policies
- Operating, optimizing, and improving our sites, applications, products, and services
- Detecting and preventing policy violations, safety issues, fraud, or illegal activities
- Notifying you of product recalls or safety issues
- Other organizations may access your information as data processors when performing services on our behalf. We will not share your personal information with third parties except in limited circumstances, such as fulfilling your request or with your explicit consent.
Your Controls and Choices
You have certain controls and choices over your information, including:
- Requesting information about your processed personal data and rectifying or amending it
- Requesting the deletion or restriction of personal data
- Withdrawing consent to the processing and use of your data
- Obtaining your personal data in a structured and readable format
- Contacting our responsible person, Damien Koziol, for inquiries or complaints
- Filing a complaint with the data protection supervisory authority if you believe your data processing violates legislation
Data Security, Integrity, and Retention
We prioritize the security, integrity, and confidentiality of your personal information. We have implemented technical and physical measures to protect it from unauthorized access, disclosure, use, and modification. However, no security measures are perfect, therefore, we regularly review our procedures. We retain personal data as long as necessary for legal or business purposes and securely delete or destroy it when no longer needed.
CCTV recordings on BitBox sites are automatically overwritten after 90 days unless unauthorized access is reported.
Updates to this Policy
Definitions of Terms
AGGREGATE INFORMATION: Information about groups or categories of guests that does not identify individuals.
ANONYMOUS INFORMATION: Information that cannot be used to directly or indirectly identify individuals.
APPLICATION: A program or service operated by us, displayed on various platforms.
DATA CONTROLLER: The entity responsible for collecting and using personal information.
DATA PROCESSOR: A person or entity processing personal information on behalf of a data controller.
IP ADDRESS: The access point through which you enter the Internet, used for collecting information.
PERSONAL INFORMATION: Information that directly or indirectly identifies an individual.